Session frequency is ultimately up to you and what works best for your schedule and unique circumstances. However, it is typical to start out with weekly or bi-weekly sessions for at least the first few months. This supports with developing consistency and strengthening the therapeutic relationship.

It can be normal for session frequency to ebb and flow throughout one’s therapy journey, so this can be continually discussed and assessed as needed.

I offer 50-minute sessions during afternoons and evenings on the following days: Sundays, Mondays, Wednesdays and Thursdays. You may access my schedule here to inquire about upcoming available time slots.

If you'd like to schedule a free 15-minute meet & greet to see if we're a good fit, those are available on Mondays, Wednesdays and Thursdays. Please see upcoming availability here.

I'm currently offering virtual sessions exclusively. I find that online therapy is just as effective and provides greater accessibility and convenience.

I understand that life can be unpredictable, and sometimes appointments need to be rescheduled. I kindly request 24 hours' notice if you need to cancel or reschedule your session. This allows me to offer the time slot to another client who may need it. If cancellations are made with less than 24 hours' notice, or if you miss your appointment, the full session fee will be applied.

In Ontario, it mostly comes down to your private insurance. Give them a call or check your policy details, and ask specifically if they cover Registered Psychotherapists. OHIP typically doesn't cover Registered Psychotherapists. Lastly, if you're part of any unions or organizations, check with them too, as they might have additional benefits. For more information or assistance navigating your coverage options, please feel free to contact me directly.

At this time, I do not offer direct billing. At the completion of your therapy session, you will receive a receipt that you can send to your insurance provider for reimbursement. If your insurance provider refuses to reimburse you, you will still be required to pay the full session fee.

I accept a wide range of payment options for your convenience, including Visa, Visa Debit, MasterCard, Debit Mastercard and American Express. To streamline the process, I require card information to be entered through your Jane account prior to your first session, even for the free Meet & Greet. For all paid appointments, payments will be automatically processed after each session, and you'll receive an email receipt containing all the necessary information for insurance claim submissions.

To add or change your payment information, please log into my Jane App account.

If you have any questions or require assistance with payment, please don't hesitate to reach out.

Accessing your video session is simple! A few minutes before your scheduled appointment, you’ll receive an email or text reminder with a direct link to your Jane Video session. You can also access the link by logging into your Jane App patient portal. Once logged in, navigate to your upcoming appointments, and you’ll see a ‘Start Video Call’ button. Clicking this button will open the video session in your web browser. Please ensure you have a stable internet connection and allow Jane access to your camera and microphone. For the best experience, I recommend using a computer with a web browser like Chrome. For mobile, consider using Chrome for Android devices and Safari for iOS devices. For more information, see Jane's telehealth feature walkthrough for desktop or mobile.

Yes, I welcome referrals from healthcare professionals and other referring sources. I believe in collaborative care and value the trust you place in me to support your clients/patients. To ensure a smooth referral process, please contact me directly via connect@samanthafogeltherapy.ca or +1 437-562-0523 to set up a conversation to further discuss the client's/patient's needs and how I can best support them. I'm happy to provide you with any further information you may require about my practice and therapeutic approach.

At this time I work exclusively with adults, 18 and older.

If you will be travelling outside of Canada, consider pausing your sessions until you have returned to Canada. If you would like to have a session while travelling, please inform me in advance so I may confirm your destinations regulatory bodies policies.